Shipping

 

 

Shipping

  • Free Shipping over $100
  • We have a flat rate shipping charge of $10 across Australia
  • Express Post is available for $15
  • Click and Collect is available from Ellenbrook or Leeming, WA. Select this option at the checkout, and I will email you once your order is ready to be picked up
  • Please allow 5 - 7 business days for your order to be dispatched in non peak periods
  • Our products are made fresh to order, by hand, and go thru a long process before they are ready to be shipped, please allow 7- 10 business days in peak periods
  • Pampered Pooch Barkery Treats is not responsible for any mishandling and/or damage of products during transit due to the courier Australia Post

 

Returns & Refunds

  • No refunds or returns unless products are faulty or damaged. You will need to provide proof that the product was damaged before you received it
  • No refunds or returns if your pampered pooch doesn't like a particular treat
  • Our products are made fresh to order, by hand, and go thru a long process before they are ready to be shipped, please allow 7 - 10 business days in peak periods.